Technical Writer Motivates Team Work

The success of a project is usually reflected by the amount of team work and communication that occurs.

Technical writer is a professional who interacts with high level  to middle level employees in a firm. As writer, attends meeting with the client and project managers at initial investigation stage of the SDLC, then with developers to practically use and understand process flow of the product, review the documentation with team lead and finally verification and validation of the document is done by the Quality Analyst.

A technical writer’s primary responsibility is to effectively communicate a technical message. Technical writers are responsible for creating documentation that is accurate and complete, but as concise as possible, and as easy for the intended readership to understand.

Thus technical writers encourage the team to work together. When the team is interacting, they can creatively solve problem, as well as spend their time finding ways to work as efficiently as possible. The team will work harder because they know they’re not the only person that matters. They have a team depending on them too.

Technical writers can add a great deal of value to your products or services because they are trained to:

• Understand the requirements of the information they produce, not only formatting and size requirements and restrictions, but balancing the need to provide adequate useful information against the danger of providing too much information, which can lead to confusion and information overload.
• Understand the needs of the audience or users who will be using the materials they produce and become advocates for those users. By placing themselves in the user’s position, technical writers often      identify areas that are confusing or just don’t work the way a user would expect them to work.
• Arrange the material in such a way as to promote ease of use and fast access to needed information.
• Alert users to the perils of performing a task incorrectly or of failing to perform a required task or safety measure.
• Harmonize technical communication deliverable with your product’s or service’s branding and messaging.
• Look for ways to perform tasks that are easier and/or more efficient or that increase the margin of safety.

Technical writers are not just writers, although that is certainly a major aspect of their duties. They are also user advocates, researchers, testers and publishers. All tasks at the end, are performed to enhance the usability and value of your products or services. In short, technical writers are communications professionals accustomed to working with highly technical information and complex subjects.